If you decide to purchase from us, we will need to take some of your personal information in order to process your order. This includes name, billing and delivery address, contact details and credit card information.
We will only use this information to be able to serve you better and will not be passing any of your personal information onto third parties for marketing or other use.
For online payment processing, we use commidea's ICP payment system ( www.commidea.com ). This system is fully PCI DSS compliant ( www.pcisecuritystandards.org ) and protects against interception of card numbers using encryption.
We may use technology to track the patterns of behaviour of visitors to our site to improve your experience during a visit to our site. This includes using a "cookie" which is stored on your browser software. If you do not want the convenience benefits that a ”cookie” offers, you can switch off this function using the security settings on your browser.
If you prefer to place your order over the phone instead of the website, you can call us on 0845 5000 400 and one of our operators can help you through the ordering process. However, personal information will still be requested and will be stored temporarily for us to be able to fulfil your order requirements.
What type of cookies do we use and when? There are two broad classes of cookie: session and permanent. Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. Manheim Remarketing uses session cookies to keep you logged in for the duration of your visit, which enable you to complete certain actions on this website, for example, using watchlists, viewing catalogues, using Simulcast.
We use permanent cookies to enable basic web traffic analysis using Google Analytics (showing us which areas of the site are popular and those that are not often visited, this allows us to prioritise our enhancements to our website). We also use permanent cookies to 'remember you' when you return, but only if you have ticked the ‘Remember me’ facility on logging in.