View our measuring instructions where you can print out all the information you need. Here we've condensed our measuring instructions into these easy-to-follow videos. If you go for a pencil or double pleat heading, just measure the eye drop (the distance from the little hook that you thread the curtain hook through on your track or pole to where you want the curtain to fall to) and add on 2cm if you have a pole, or 5cm if you have a track to get your total drop.
| Measuring for curtain poles |
Measuring for curtain tracks |
|
|
|
|
Pencil Pleat
The pencil pleat - our most popular heading - is a simple and versatile heading. If you’re confused by heading choice, this is the one for you. It is smart but relaxed and versatile. You can adjust both the finished width and the height a little which means you might even find a window for them in your next home. Upon delivery, form the curtain pleats by pulling the heading tape strings at the end. Our pencil pleats are 3” deep or 6” if your curtains are more than 250cm long.
This heading is suitable for both poles and tracks.
|
 |
|
Eyelet
An eyelet heading makes for a clean and contemporary look. As well as looking neat, it takes up very little space when stacked back, making your room seem spacious and modern. The eyelets are available in a range of colours to match your pole and fabric. Our standard 40mm eyelet is satin silver and is suitable for poles up to 35mm diameter.
Please note that this heading is suitable for poles only.
|
 |
|
Double Pleat
Think of the double as the relaxed cousin of the triple pleat. It requires less fabric than a triple pleat which means it is less expensive. This may well explain why it’s one of our best sellers. Our double pleats are 5” deep or 6” if your curtains are more than 250cm long.
This heading is suitable for both poles and tracks.
|
 |
Other headings
For all other headings, please visit our bespoke curtain section.
Your lining choice is an important part of your purchase. Our recommendation would be to choose the extra thick thermal or blackout lining if your budget stretches that far. They represent great value for money and you'll get a better, thicker pair of curtains.
Cotton lining
Our standard single layer cotton lining will protect the fabric from sunlight damage and give some extra body to your curtains.
Thermal lining
A single layer thermal lining is similar to a plain cotton lining above but is coated with an insulating layer to offer extra thermal insulation.
Blackout lining
A single layer blackout lining is similar to a plain cotton lining but it is coated with a blackout layer to keep the light out. It makes a good choice for a bedroom but it is a also a very good thermal insulator (better than the thermal lining above in fact) and protects your fabric from sun damage, so you get three perks for the price of one. Our blackout lining is white or ivory, not black.
Extra thick thermal lining
Our extra thick thermal lining consists of a cotton lining bonded to a cotton wool-like middle lining. This double layer padded lining will help to keep the heat in and the cold out. Due to its extra weight, it also helps your curtain hang well and look fuller, a major plus point considering the price. In our opinion, these are very good reasons to choose this lining. A lot of curtain without having to splash out.
Extra thick blackout lining
Our extra thick blackout lining consists of a blackout cotton lining bonded to a cotton wool-like middle lining. This double layer padded lining will block out all light and help to keep the heat in and the cold out. Due to its extra weight, it also helps your curtain hang well and look fuller, a major plus point considering the price. As with the extra thick thermal lining, in our opinion, this is a great buy and a good way to get a great pair of curtains without breaking the bank.
Interlining & other lining options
If you are looking for full interlined curtains, please visit our
bespoke curtain section.
Supersize Samples
If a free sample isn’t big enough for you to feel confident enough to order, you can get a supersize sample (40x40cm) and we'll refund the cost when you return it to us in the pre-paid envelope we provide. If you’re in London, please visit our showroom where you can see larger pieces of fabric and browse our fabric book collections and take away as many samples as you’d like.
Curtain Hooks
Your curtains are shipped complete with a set of curtain hooks fitted in the right place so you can hang them up straight away.
Flame Retardant Fabrics
Our fabrics aren't flame retardant. If you'd like the fabrics for your curtains or blinds to go through a flame retardant treatment for FR certification, you need to let us know before you place your order. There will be an extra charge for this. Alternatively we can also source manufactured flame retardant fabrics for your products - give us a call on 0845 5000 400 to discuss your options.
Measuring
Measure up for your curtains using our simple measuring instructions. If you live in London, make life even easier with our new measuring service.
Questions & Advice
If you have any further questions about our products, please call us on 0845 5000 400 and we’ll be happy to help.
Our curtains are tailor made by our expert seamstresses to your precise specifications. Even so, we'll deliver your curtains to you within two to three weeks - about half the time of traditional curtain makers.
When your order is ready, we'll ship it straight out to you by courier. If you provide us with a mobile number, we'll drop you a text to give you a one-hour window in which your curtains will arrive.
We're all about making life easy for you - so if you have a particular deadline or day that you'd like your order to arrive, give us a quick call and we'll do everything we can to help.
Note: We are exceptionally busy over the Christmas period, so made to measure curtains may take between three and four weeks to arrive.
|
Consultation Service
If you have several windows and rooms to do and you need advice, book a FREE consultation with one of our experts and take your time to browse all the fabrics and discuss all the options. Book a consultation by email.
London Measuring Service
To accompany the showroom, we have also launched a new measuring service for central London. If you have several windows to measure and you're not confident about getting it right, this is the perfect option for you. You can make an enquiry by email.
Directions
We’re a short walk from the Chelsea Design Centre and right next to sofa.com. You can find us at:
The Natural Curtain Company Ltd
31a Chelsea Wharf
15 Lots Road
London
SW10 0QJ
Click here to see the map.
|
Opening Times:
Monday: 9am - 6pm
Tuesday: 9am - 6pm
Wednesday: 9am - 6pm
Thursday: 9am - 6pm
Friday: 9am - 6pm
Saturday: 10am - 5pm
Sunday: Closed
|
|
I am extremely pleased with the curtains, they are made very well and hang beautifully. Also the promptness of service - I ordered on the 26th April and hung up on the day of arrival 11th May, three windows.
Pat O, Suffolk
The material is a good quality, the curtains are extremely well made and the service was very quick (especially since I live in Australia!!). Ordering from abroad I was worried that the curtains would either be slightly too short or too long but your instructions on the website regarding how to measure for curtains were millimetre perfect!
Emma R, Australia
I have been impressed with the whole process and appreciated the text updates for the delivery. I was a bit nervous about ordering curtains online, but you have delivered far above my expectations. I am delighted with them!
Caroline P, Hertfordshire |
 |
However you may feel that your curtains need a deep clean after several years, in which case our curtains are dry clean only. This process can shrink the fabrics by up to 3%. If your curtains or blinds are lined with either blackout, thermal or interlining, we are happy to provide care sheets as they will need to be put through a sensitive treatment.
Our curtains or blinds should never go into a washing machine.
Ironing
We strive to deliver your fabric in the best possible condition. However, natural fabrics can crush easily, so there is a minor chance they could be slightly creased on arrival. We recommend you simply hang them up straight away and the creases will disappear before your eyes. Ironing the fabric could be damaging and ruin your curtains.
Stretching
Natural fabrics can stretch over time, especially loose weave linens. This is hardly noticeable unless the length of your curtains or blinds is critical. The added length can be up to 1cm.
Light Fastness and Fading
Our natural fabrics have varying degrees of light fastness depending on the range they are from. The best way to avoid fading and protect the colour of your fabric is to order a lined or interlined curtain.
The safest and most efficient way of cleaning your curtains or blinds is to vacuum them in situ with a clean attachment. However you may feel that your curtains need a deep clean after several years, in which case our curtains are dry clean only. This process can shrink the fabrics by up to 3%. Our curtains or blinds should never go into a washing machine.
Show the dry cleaner this symbol and they will know which treatment your curtains need.
Ironing
We strive to deliver your fabric in the best possible condition. However, natural fabrics can crush easily, so there is a minor chance they could be slightly creased on arrival. We recommend you simply hang them up straight away and the creases will disappear before your eyes. Ironing the fabric could be damaging and ruin your curtains.
Stretching
Natural fabrics can stretch over time, especially loose weave linens. This is hardly noticeable unless the length of your curtains or blinds is critical. The added length can be up to 1cm.
Light Fastness and Fading
Our natural fabrics have varying degrees of light fastness depending on the range they are from. The best way to avoid fading and protect the colour of your fabric is to order a lined or interlined curtain.
Fully Bespoke Curtain Order Cancellations
Our aim is to make sure that you're fully satisfied with your purchase. If there's a problem with your curtains we'll always try and fix the issue, so please give us a call if you have any queries or concerns upon receiving your order.
If you do wish to cancel your fully bespoke curtain order, we're happy to offer a full refund if you cancel within 24 hours of payment being made. To do this, simply notify us by email.
If you wish to cancel your curtain order after 24 hours, we'll refund as much as we can. Because of the bespoke nature of our products, manufacturing, material and cutting costs may have been incurred. We'll retain up to 50% of the cost and refund 50% back to you.
Fully Bespoke Curtain Returns and Refunds
If on receiving your order you feel there is a significant problem with the quality of your curtains, we'll do our utmost to fix it in our workshop. Unfortunately, we're unable to accept returns where the incorrect measurements have been provided – so make sure you measure in centimetres!